Role descriptionGelesen
Expert Application Services (All Genders)
Team Center
Frankfurt am Main
IT
Fulltime
About H World International
With our eight brands, we, as a hotel group, take pride in being able to offer our guests unique experiences and continuously evolving.
However, our journey wouldn't be complete without you as part of our team! We provide you with opportunities as diverse as our products. Yet, always follow your instincts, true to our motto: Make it your journey!
We want you to feel comfortable with us, enjoy your work, and have the chance to grow. Come join us and embark on an exciting journey!
Your Tasks
As our technical problemsolver, you’ll resolve deep-level errors within our PMS, CRS, and CRM hospitality stack
Ensuring a seamless guest journey, you manage API connectivity and data flow for integrations like payment systems
Getting to the bottom of bugs, you provide detailed root-cause reports to our Central Product teams
Bridging operations and tech, you translate complex needs into clear requirements for the global roadmap
By monitoring system logs and trends, you fix "pain points" before they ever impact the guest experience
Empowering the team, you create advanced manuals to boost self-service capabilities across our hotels
Your Profile
With a solid IT background, you’re comfortable in remote-first and distributed environments
Your analytical mindset helps you trace software conflicts or configuration errors back to their source
Expertise in Windows, M365, and AD is your foundation, including authentication and networking (VPN/DNS)
Bridging the gap between tech and non-tech users is where your clear communication skills shine
Fluency in German (C1+) and English is essential for our daily international collaboration
Your Benefits
Attractive employee rates in our hotels
Flexible working hours
Home office/mobile working options possible
Diverse growth opportunities within our group
Cross-training possibilities
Corporate benefits
Extensive training offerings, e.g., through our eLearning platform
Provided meals (lunch and complimentary drinks in the office)
Business bike leasing
Support association & Social Day
Christmas & holiday bonuses
Employer-matched savings plans
Anniversary payments
Travel cost reimbursement (Germany Ticket) or free parking
Contact
We welcome applications from all qualified candidates regardless of their skin color, religion, gender, gender identity, sexual orientation, national origin, age, or disability.
#makeityourjourney
Get your own impression of us and find us on our booking page. Your contact person for this position:
Patrick Zamzau
Manager Talent Acquisition