Role descriptionGelesen
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation. Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services. * Employees will participate in an On-Call rota. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. m/w/d A Day in the Life You’ll typically spend your time resolving less time-sensitive issues for software systems in your team’s care, whilst always looking for ways to improve your team’s services, procedures, documentation, and tools. When standard operating procedures (SOPs) are not well defined or ambiguous, you’ll use your judgement when to escalate, and when to take your time to dive deep and learn. You’ll be the go-to-person for keeping your team’s systems running efficiently. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours. * Fluency in written and spoken English is required. BASIC QUALIFICATIONS - This role requires you to be a national of an EU member state - Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience - Knowledge or experience troubleshooting, with the ability to diagnose and resolve Linux and networking issues, as well as anticipate and address problems affecting the performance, reliability, and availability of software systems. - Knowledge or experience operating service in AWS or other cloud systems or services - Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar) - Knowledge or experience with...