Working Student - Customer Service Process Documentation (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. Flix is reshaping how customers get help, moving towards AI-driven resolution across every channel, language, and market. Before a process can be automated, someone has to understand it, write it down, and get it confirmed - completely, precisely, and in a form an engineer can build from. That someone is you. As Working Student in the Customer Service Automation Centre of Excellence , you are the front end of o…